Coronavirus

Covid-19 Updates

Love Lace Bridal are taking precautionary measures to ensure that we can continue to offer the best service for you whilst keeping everyone safe.
We are following all guidance and advice issued by HM Government and Public Health England and monitoring the situation very closely. We will keep you updated on the situation via social media but if you have any concerns please do not hesitate to contact us.
If you would like to find out more information, please see the current government information and advice here.
23rd March 2020
Appointments

We have made the heartbreaking decision to close our beautiful shop until further notice, in-line with government guidelines. We feel it is the right decision to keep our customers, ourselves and families safe.
At this time we have no idea when it will be safe to open again but we are not going anywhere and will be back as soon as it is safe, helping our lovely brides find their perfect gown.
We will stay in touch with you you all on social media.
Stay safe and take care of yourselves and your families

With all our love
Belinda & Paula xx

Contacting us

If you need to speak to us our phone will be on divert. Alternatively, you can reach us via social media or email.

Deliveries

We are in constant contact with our suppliers who are keeping us up to date on any changes regarding ordering and delivery of dresses already ordered.

New dresses already ordered

Deliveries of dresses already ordered are still on track to be delivered on the scheduled due date. If there is to be any change to this we will notify you.
We understand that many of our brides will either have to postpone their wedding or sadly cancel. If your wedding has been cancelled, unfortunately there is nothing we can do as the order has been placed and in production and therefore the balance payment will still be due when the dress arrives in-store.
Please contact us if you will have difficulty paying the final balance on your dress due to changes in your employment due to the current situation.

If your wedding has been postponed we are happy to store your dress until required.

Wedding Insurance

For those brides who bought a new wedding gown at Love Lace, you will have received in your goodie bag a leaflet from the BBSA (British Bridal Suppliers Association) This offers free insurance for your wedding dress up to £1000. If you signed up for this insurance when you bought your gown, it might be worth getting in touch to discuss any change in circumstances regarding your wedding.

Dress Alterations

If you are booked in with our recommended seamstress for your dress alterations, she may well have been in touch with you. Corinne is still honouring appointments but will only accept the bride attending the appointment and asks the bride to cancel if showing any of the highlighted symptoms.

If there has been any change to your wedding, please contact Corinne as soon as possible – 07712 454246

Preloved Agency Dresses

If you have purchased you dress from our Preloved Agency and your wedding cancelled, unfortunately we are unable to offer you assistance as we sold these dresses on behalf of someone else and the sellers have been paid.

If your wedding has been postponed we are happy to store your dress until required.

Selling through our Preloved Agency

At present we are unable to accept any new dresses for sale through our preloved dress agency but there is still the option of selling through our online marketplace. Please contact us if you are interested in selling on the marketplace

Key Worker Discount

We currently offer a 10% discount to NHS workers who have a NHS Staff Discount Card.
We are now opening this up to all NHS staff and all those on the government key worker list.
Proof of employment will be required.